Outage Central 
storm safety

Weather storms more easily by preparing ahead of time.
We're ready for the worst weather and we want you to be ready, too. Here are tips for
staying safe: 

Stay away from wires on the ground
Always stay away from downed power lines. Even lines that appear dead can be deadly. Refrain from removing tree debris as downed power lines may be entangled in them. Please call 1.800.696.1000 to report downed power lines or other hazardous situations.

Report your outage
If you are experiencing an outage, call our hotline to report your service interruption: 1.800.696.1000.

Flooded Basements
Please stay clear of flooded basements because energized wiring or outlets below the water line may pose a hazard. Contact us at 1.800.696.1000 to turn off your electricity.

Life-Sustaining Equipment
If you use life-sustaining equipment that operates on electricity please contact us at 1.800.750.4000. We will enroll you in one of our critical customer programs and provide you with specific advice on how to prepare for power interruptions.

Additional tips for staying safe:

  • Keep flashlights, a battery-powered radio and fresh batteries handy.
  • Have at least one telephone that is not dependent on electricity. (Cordless phones won’t work during a power interruption.)
  • If you have a cell phone, make sure the battery is fully charged. Make sure you also have a car charger for your cell phone.
  • Keep a supply of non-perishable food and bottled water on hand.
  • Get the most current outage information and power restoration updates on our mobile friendly website at cmpco.com.
  • Turn off major appliances (electric water heaters, refrigerators and freezers) and sensitive electronic equipment (TVs, VCRs, DVD players, computers, stereos) to prevent possible damage when power is restored. Leave one light switch on so you’ll know when power has been restored.
  • If you use an emergency generator, please carefully follow the manufacturer’s instructions. Click here for a link to our generator safety tips.
  • Please don’t use a natural gas or propane range to heat your home.
  • Never use a grill or stove intended for use outdoors in your home.
  • Keep your refrigerator and freezer closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.

Hurricane watch? Rarely do severe storms strike and require extra planning and preparation. Review our tips for extreme weather storms.

After Your Power is Restored

  • If your basement or home was flooded, have an electrician check your home and have a plumbing and heating contractor check natural gas appliances before contacting CMP to have services turned on.
  • Replenish emergency supplies used during the storm.