Contact Us
We welcome your comments and will respond to your questions or concerns.
Non Emergency Contacts
800.750.4000
Live Support Hours: Mon-Fri 7:30 a.m. - 6 p.m.
Self-Service Automated Phone Support 24x7
New Service Support Hours (select option 4): Mon-Fri 7:30 a.m. - 4 p.m.
800.565.3181
Live Support Hours: Mon-Fri 7:30 a.m. - 5 p.m.
Self-Service Automated Phone Support 24x7
New Service Support Hours (select option 5): Mon-Fri 7:30 a.m. - 4 p.m.
Use our form to send us an email.
800.686.4044
Self-Service Automated Phone Support 24x7
Live Support Hours: Mon-Fri 7:30 a.m. - 6 p.m.
Emergency Contacts
Electricity Emergency
If you are experiencing an electricity emergency, please contact us at 800.696.1000, or use our online form to report an outage. If you are experiencing a life-threatening emergency, please call 911 immediately.
Use our online form to report an outage.
If you are having trouble making a payment because the site is not displaying correctly, please follow these instructions to clear old files and fix the issue.
Translation Services:
Translation services are available when calling us for support. Just ask your Customer Service Representative.
We want to speak your language! The following links are instructions regarding how to use web-based translation services based on your choice of browser.
- Translation instructions for Microsoft Edge
- Translation instructions for Chrome
- Translation instructions for Safari
Deaf and Hard of Hearing Assistance:
If you use a telephone (TTY) device in your home, just dial 711 and ask the Maine Relay Service operator to contact us at 800.750.4000.
Other Numbers:
- Dig Safe: 811 or 888.DIG-SAFE or 888.344.7233
- Corporate Office: 800.565.0121
Mailing Addresses:
- Payments: CMP, P.O. Box 847810, Boston, MA 02284-7810
- Customer Service: CMP, 83 Edison Drive, Augusta, ME 04336
- Corporate office: CMP, 83 Edison Drive, Augusta, ME 04336
Frequently Asked Questions:
- Find your answers
- Unsubscribe from promotional emails
Energy Theft:
- Fill out our Report Energy Theft form
Property and Casualty Claim:
- Fill out our property and casualty claim form
Shareholder Services: