New Policy Creates Flexibility for CMP Customers, Opportunity for Electricians
This change will eliminate wait times for customers when work requires the disconnection and reconnection of common CMP meters.
AUGUSTA, ME — August 24, 2023 — As part of Central Maine Power’s ongoing efforts to improve operational efficiencies, we are excited to announce a new streamlined process that will eliminate wait times for customers and Maine licensed electricians requesting meter disconnects and reconnects to perform work on residential electric services. An example of when this policy might apply is during a home renovation or addition.
For the first time, licensed electricians will be able to disconnect and reconnect common home meters when performing work for a CMP customer whose meter is single phase and self-contained, the most common type of meter setup in single-family homes. Previously, this type of service could only be performed by Central Maine Power. Now, a licensed electrician can do this work without the extra step of scheduling an appointment with us. They simply have to notify CMP of the work being performed and follow relevant procedures outlined in a new online portal.
“This new process represents a significant potential time-savings for our customers and their contractors,” said Adam Desrosiers, Vice President of Electric Operations for Central Maine Power. “We are always looking to make our safe, reliable electric service as convenient to access as possible for our customers.”
“This change will have a meaningful, positive impact on our mutual customers,” said Shawn LaPlante, co-owner of LaPlante Home Services. “We’re excited that we’re now able to complete this type of work more efficiently.”
This new policy became effective Friday, August 18, 2023, and builds on efforts by our company to identify and implement operational efficiencies in order to improve the service we provide to our customers.
Contractors interested in learning more about this new process are invited to attend one of the following Open House Q&A Sessions hosted by CMP:
- September 13 - 6:00 p.m. – 8:00 p.m.
Elks Lodge, 397 Civic Center Drive, Augusta, ME - September 14 - 6:00 p.m. – 8:00 p.m.
Elks Lodge, 68 Ocean Park Road, Saco, ME
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About CMP: Central Maine Power Company (CMP), a subsidiary of Avangrid, Inc., is Maine’s largest electricity transmission and distribution utility. Established in 1899 and based in Augusta, Maine, CMP serves approximately 646,000 customers across 346 communities in central and southern Maine. It operates approximately 23,500 miles of distribution lines and 2,900 miles of transmission lines. Over the last decade, the company has invested approximately $3.5 billion in Maine system infrastructure. For more information, visit www.cmpco.com.
About AVANGRID: Avangrid, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $41 billion in assets and operations in 24 U.S. states, Avangrid has two primary lines of business: networks and renewables. Through its networks business, Avangrid owns and operates eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Through its renewables business, Avangrid owns and operates a portfolio of renewable energy generation facilities across the United States. Avangrid employs more than 7,500 people and has been recognized by JUST Capital in 2021, 2022 and 2023 as one of the JUST 100 companies – a ranking of America’s best corporate citizens. In 2023, Avangrid ranked first within the utility sector for its commitment to the environment. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2023 for the fifth consecutive year by the Ethisphere Institute. Avangrid is a member of the group of companies controlled by Iberdrola, S.A. For more information, visit https://www.avangrid.com.
Media Contact:
Jon Breed
Jonathan.Breed@avangrid.com
207.458.3510